What is ODR?

“Online Dispute Resolution” is a digital space for the public to resolve their dispute efficiently, effectively and transparently by anybody from anywhere at a fraction of the cost and time. Online dispute resolution delimits the procedural and structural impediments of the traditional “courts of justice” established by law and thus accelerates “Ease of Justice”. In the present-day scenario, Online dispute resolution has the potential to facilitate access to justice as a ‘convenient service’ to litigants and thus reduce the substantial burden of traditional courts.